Privacy Policy
Last updated: April 2026
Privacy Policy
SP Auto Part (“we”, “us”, “our”) is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.
1. Information We Collect
We collect information you provide when you:
- Place an order: name, email address, shipping address, phone number
- Create an account: email address and password (encrypted)
- Contact us: name, email, and the content of your message
We also automatically collect technical information including IP address, browser type, pages visited, and referring URLs through standard server logs and cookies. We do not store payment card numbers — all payment processing is handled by PayPal.
2. How We Use Your Information
- Process and fulfil your orders
- Send order confirmation and shipping update emails
- Respond to customer support enquiries
- Improve our website and product listings
- Comply with legal obligations
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
3. Sharing of Information
We share your data only with:
- Delivery couriers — name, address, phone number for shipping
- PayPal — for secure payment processing
- WordPress/WooCommerce hosting — our platform provider
All third parties are required to handle your data securely and use it only for the purpose provided.
4. Data Retention
We retain your order data for a minimum of 3 years for accounting and legal compliance. Account data is retained until you request deletion.
5. Cookies
We use essential cookies to maintain your shopping cart session and remember your login. We do not use advertising or tracking cookies. You can disable cookies in your browser settings, though this may affect site functionality.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and personal data
- Withdraw consent for data processing (where applicable)
To exercise any of these rights, email us at info@spautopart.com.
7. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS/SSL encryption.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after any changes constitutes acceptance of the updated policy.
9. Contact
For any privacy-related queries, contact us at info@spautopart.com.